Frequently Asked Questions
Everything you need to know about your Jean Marc Paris fragrance experience.
Where are Jean Marc Paris fragrances manufactured?
All Jean Marc Paris fragrances are crafted with high-quality French oils and are proudly manufactured and bottled in the USA to ensure the highest standards of quality and safety.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our customer support team to initiate a return authorization.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days depending on your location.
Are Jean Marc Paris products cruelty-free?
Yes, we are committed to ethical beauty standards. Jean Marc Paris does not test any of our finished products or ingredients on animals.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your fragrance in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom dresser rather than a bathroom.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to more international destinations in the near future.